Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of GaaTech. The collective work includes works that are licensed to GaaTech. Copyright 2003, GaaTech ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with GaaTech or purchasing GaaTech products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with GaaTech or to purchase GaaTech products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by GaaTech. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of GaaTech used in the site are trademarks or registered trademarks of GaaTech
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, GaaTech disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. GaaTech does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. GaaTech does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
GaaTech shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if GaaTech has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
The Improper use of any products or hardware, incorrect configuration or assembly or incorrectly configured flight controller/Radio controlled TX or RX that results in regional or international laws being broken or infringed, lost of life, damage to you or a third party, damage to your property or a third parties property, in no way will Gaatech be held liable for any of these damages, whatsoever (including without limitation, death, personal injury, damages relating to lost revenues or profits, lost data, work stoppage, computer failure or malfunctions).
In the event that a GaaTech product is mistakenly listed at an incorrect price, GaaTech reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. GaaTech reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card, payment method charged. If your credit card, paymeny method, has already been charged for the purchase and your order is cancelled, GaaTech shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by GaaTech without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
GaaTech may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to GaaTech.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a GaaTech or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
GaaTech does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, GaaTech is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, GaaTech reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to GaaTech in its sole discretion.
You agree to indemnify, defend, and hold harmless GaaTech, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, GaaTech may link to sites operated by third parties. However, even if the third party is affiliated with GaaTech, GaaTech has no control over these linked sites, all of which have separate privacy and data collection practices, independent of GaaTech. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, GaaTech seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Our website provides live stock indicators, and will prevent you from ordering products that are not in stock. On very rare occasions it might be possible for the system to allow you to purchase an item that has sold out in the shop, but has not yet updated the website. This is down to technology limitations and is currently unavoidable. If you encounter this scenario, we aim to resolve the issue immediately. Please make sure we have up to date contact details for you in your account.
Damage via Postal
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery and let us know. If you have already accepted delivery and then find shipping damage, please contact us within 3 days after the item(s) arrived. Do not throw away any packing materials and contact us immediately. The return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a damage via postal, we will send you new item(s) or have your money back. We will afford the cost of re-sending.
Sometimes we understand that things can be defective from the manufacture, or you wish to return an item. For which we have a returns policy that protects both of us.
EXCEPTIONS TO REFUND POLICY
No product that has been cut to your drawing/design/specification, specially ordered, 3D printed to your own STL files, a product that you have soldered or tampered with, can not be returned.
Consumer Contracts Regulations you have the right to cancel your order up to 14 days after the order was delivered, subject to the above exceptions. You are responsible for returning the item(s) within 28 days from the original purchase date.
All product returned will be inspected upon arrival. The returns process can take up to 5 working days once we have received the goods. A refund if required will be paid within 14 calendar days after returning the goods, or evidence that they were returned has been received.
In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging.
We reserve the right to refuse to refund items that are returned that are not in re-saleable condition or beyond the 28th day after purchasing. Goods returned in an unsatisfactory and not in a re-saleable condition may be returned to you at your expense.
If you return a single item bought as part of a multi-buy discount offer (for example buy 2 for £20.00) you will be refunded the full price of the item less any discount given in the offer. If you return all the items purchased with the multi-buy offer discount you will refunded with the full multi-buy value.
Our refunds policy is in addition to your statutory rights.
In some special circumstances were the correct returns procedure has not been followed by the purchaser, we may be able to offer a refund subject to a 25% restocking charge, the cost of postage and packing will not be refunded. This offer is dependent upon the item purchased and the circumstances of the returned goods/products.
YOUR “CONSUMER RIGHTS” FOR A RETURN AND REFUND:
If you are a consumer, you have a legal right to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Regulations”) during the period set out above (14 days). This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep goods, you can notify us of your decision to cancel the contract. You must then return the goods to us within another 14 days. Advice about your legal right to cancel the contract is available from your local Citizens’ Advice Bureau or Trading Standards office.
Returns by Post
We recommend that the goods are returned using insured and tracked postage. We can not be responsible for any returns lost in the post. You must ensure that your items are securely packaged.
You will need to pay for the postage but we will refund the delivery charge if we have made an error in our dispatch or if the item received is faulty or unfit for purpose, unless you have decided to keep part of the received order up to a value of £12.00
Refunding the cost of delivery
GaaTech has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service eg guaranteed next day, GaaTech only has to refund the basic cost.
Because you are a consumer, we are under a legal duty to supply goods that are in conformity with our contract. As a consumer, you have legal rights in relation to the goods that are faulty or not as described. These legal rights are not affected by your right of return and refund in this consumer right of return and refund policy pursuant to the Regulations or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
Dust & Sharp Edges
A lot of what we sell is Fr4 / G10 / Carbon Fiber and other tough laminates.
These are cut / milled upon a CNC router of wet saw. In this process dust is created. We do our up most to remove the dust via washing.
Care must be taken when handling these product and you must ensure to protect yourself against dust and any sharp edge, but wearing a suitable respirator / dust mask and gloves